Contact us
Last updated: 11 September 2026
Use the details below for customer support, billing questions, refunds, and privacy requests related to UmeCave.
Customer support & billing
- Email: support@umecave.app
- Website: https://umecave.com
- Web app: https://umecave.com/app
- Typical response: 1–2 business days
Business
- Brand / trade name: UmeCave
- Product: Private synchronized watch-party subscription (digital)
- Android package: com.sync2web.umecave
- Payments (web): Razorpay
For KYC and invoices, use the legal business name and registered address registered with Razorpay / your bank. If you need those details confirmed in writing, email support from your account email.
What to include
Account email, platform (web / Android / iOS), and for payment issues your Razorpay payment ID from Profile → Payment history.