Shipping policy
Last updated: 11 September 2026
UmeCave is a software / digital service. This page explains how “delivery” works for payments processed on our website (including Razorpay checkout).
1. No physical shipping
We do not ship physical goods, packages, or merchandise. There are no courier charges, delivery timelines, or pin-code restrictions for the subscription itself.
2. Digital delivery
- After successful payment, subscription access is activated on your UmeCave account immediately (typically within seconds).
- You can use the service on our website (umecave.com/app) and supported mobile apps once signed in.
- A payment confirmation / invoice email may be sent to your registered email when available.
3. Delivery area
The service is available online wherever you can reach umecave.com and complete a successful checkout. Local banking or Razorpay method availability may vary by country/region.
4. Delays or failed delivery
If payment succeeds but access is not active within a few minutes, check your internet connection, sign out and back in, then contact support@umecave.app with your payment ID. See also our Refund & cancellation policy.